LOGISTICS
MADE
SIMPLE

Leave the
Back-End
Fuss To Us!

LOGISTICS
MADE
SIMPLE

Leave the
Back-End
Fuss To Us!

Solving Back-End
Logistics Since

25 years

We keep your world moving - Without you lifting a finger!

Founded in 1998, Infinity IPS boasts over twenty five years of distinguished expertise in the logistics outsourcing sector. Our enduring relationships with clients are built on our “SOLUTIONS” approach and specialized knowledge, deep domain expertise. Infinity IPS provides logistics back office outsourcing services for freight forwarders, trucking companies, 3PL providers, NVOCCs, and custom house brokers. Our team supports freight billing, documentation processing, shipment tracking, automation, and compliance workflows to improve operational efficiency and reduce costs.

🧑🏻‍💼 327+ Clients 📦 25+ Years of Experience 👩🏼‍💻 1200+ Employees Worldwide 🚛 7+ Global Processing Centers 🇮🇳🇵🇭🇱🇰🇯🇲 4 Countries

Focus on Growth, Outsource With Us!

Dedicated Skilled Logistic Coordinator

By outsourcing to regions with lower labor costs, we offer significant savings without any compromise on quality.

Labor arbitrage allows us to provide skilled logistics support at a fraction of the cost compared to high-wage markets. This cost advantage enables businesses to maintain competitive pricing while benefiting from a dedicated, highly trained workforce. Our team ensures you receive efficient service while capitalizing on the economic differences between regions

Cost Efficiency

By outsourcing with us, you eliminate the need for large in-house teams and the infrastructure

We offer competitive pricing, allowing businesses to reduce operational costs on hiring, training, and maintaining logistics staff. Outsourcing helps you allocate resources more effectively to core business functions while we handle the back-end logistics support.

Scalability

Whether your business is expanding, facing seasonal fluctuations, or even holiday backlogs, our services scale

Effortlessly! You don’t need to worry about hiring additional staff during peak seasons or reducing your workforce during off-peak periods

We ensure smooth operations, adjusting to your business needs without interruptions, so you can focus on growing your business without worrying about logistics bottlenecks

Expertise

With years of experience in logistics back office services, our team specializes in tasks like manual freight audit…

order processing, claims management, and tracking and tracing entry. We use industry best practices to ensure your logistics operations are optimized for efficiency and accuracy. Our team stays updated on the latest logistics trends and regulations to help you stay compliant and competitive. 

Improved Accuracy & Efficiency

With years of experience in logistics back office services, our team specializes in tasks like manual freight audit…

This leads to faster, more reliable order processing, inventory updates, and shipment tracking. Our streamlined processes also reduce turnaround times and help improve overall customer satisfaction by providing real-time visibility and accuracy in logistics operations. We adapt to you software

Services We Offer

Accounts Payable &
Accounts Receivable

Streamline payments, invoice processing, and reconciliation to ensure timely carrier payments, accurate billing, and efficient cash flow management.
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Logistics operations
backoffice

Sales & Marketing:
Lead Generation

Boost growth with tailored lead generation, database creation, and multi-channel outreach campaigns, including email, calls, and conference scheduling.
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Freight Data Analytics & Carrier Optimization

Leverage advanced analytics to reduce costs, enhance carrier performance, and streamline supply chains with data-driven insights and optimization strategies.
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API/BOT/Automation
Solution

Integrate APIs for real-time logistics tracking, implement BOTs for customer service and document management, and automate processes like warehouse operations and predictive maintenance.
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Cyber Security
Solutions

Protect logistics operations with AI-driven real-time threat detection, secure IoT devices, and compliance-ready reporting, ensuring data integrity and operational continuity.
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Operating Out of Four Countries

Global Reach, Local Touch

Satisfied Clients
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Years of Experience
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Global Processing Centers
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Employees Worldwide
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“Infinity has been our firm support through our entire growth trajectory. They joined us seven years ago, and since then, have been our strong partner as we established our name and went on to explore other markets. The team assigned to us works as an extension of our office and understands the logistics domain extremely well and keeps themselves updated on regulatory updates and changes. This helps us stay accurate and compliant!”

A California based Freight Forwarder

“The Audit team at Infinity has been giving us an excellent service on the audit of our freight payments. They identified gaps and leakages that we had been unaware of. Thanks to the team’s help, we have been able to reduce the freight costs considerably. We look forward to their continuous help. They make an invaluable partner”

A New Jersey based  Freight Payment Company

“Infinity has been our firm support through our entire growth trajectory. They joined us seven years ago, and since then, have been our strong partner as we established our name and went on to explore other markets. The team assigned to us works as an extension of our office and understands the logistics domain extremely well and keeps themselves updated on regulatory updates and changes. This helps us stay accurate and compliant!”

A New York based  3PL Company

Softwares

Conferences

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Frequently Asked Questions

What is logistics back office outsourcing?

Logistics back office outsourcing involves delegating non-core operational tasks such as freight billing, documentation processing, shipment tracking, data entry, rate verification, compliance checks, and reporting to a specialized external team. This allows logistics companies to focus on revenue-generating activities like customer service, carrier management, and business growth while improving accuracy and operational efficiency.

How does freight billing outsourcing reduce costs?

Freight billing outsourcing reduces costs by minimizing billing errors, preventing overpayments, and improving invoice accuracy. A dedicated team verifies rate confirmations, fuel surcharges, accessorial charges, and supporting documents before invoices are processed. This reduces disputes, short payments, revenue leakage, and internal labor expenses, while accelerating collections and improving cash flow.

What industries do you support?

We support a wide range of logistics and transportation businesses, including: Freight Forwarders 3PL Providers Trucking Companies NVOCC Operators Custom House Brokers Freight Brokers Warehousing & Distribution Companies Our services are tailored to each industry's operational workflows, documentation requirements, and compliance standards.

Do you support TMS/WMS integration?

Yes. We support integration with major Transportation Management Systems (TMS), Warehouse Management Systems (WMS), ERP platforms, carrier portals, and EDI systems. Our team works within your existing systems or helps automate workflows through API integration, bot solutions, and structured data management to ensure real-time visibility and seamless operations.
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