Freight Data Analytics Outsourcing
Lane cost benchmarking, carrier performance scorecards and accessorial trend analysis — built from the data already sitting in your TMS.
What it is
You already have the data. Nobody has time to read it.
Freight data analytics outsourcing means a dedicated external team takes the shipment, invoice and carrier data already sitting in your TMS and ERP, cleans and consolidates it, and produces recurring analysis on freight spend by lane, carrier performance, accessorial trends and mode efficiency.
Most logistics companies are not short of data. They are short of anyone whose job it is to look at it. The lane that drifted eight percent above benchmark, the accessorial that has been quietly growing for two quarters, the carrier whose billing accuracy slipped after the contract was signed — all of it is visible in records you already hold.
This is freight analysis specifically, not general business intelligence. Our teams read the data with the same operational knowledge they apply running freight payables — which is what makes an accessorial trend legible rather than just a number moving.
Spend analysis
Where the money actually goes.
Freight spend hides at lane level. Aggregate cost per shipment tells you almost nothing useful.
- Lane-by-lane cost benchmarking against market rates
- Accessorial charge trend identification by type and carrier
- Fuel surcharge exposure and index variance
- Mode shift opportunity analysis across TL, LTL and intermodal
- Cost per mile, per unit and per shipment by segment
- Spend concentration and carrier dependency mapping
Carrier performance
Evidence for the rate conversation.
Rate negotiations run on whoever has the better record. A carrier scorecard built from your own shipment history changes the discussion from impressions to documented performance — and shows you which relationships are worth defending.
Service scorecards
Scored consistently so comparison holds up.
- On-time pickup and delivery rates
- Transit time variance against commitment
- Tender acceptance and rejection patterns
- Claim ratio and damage frequency
Billing accuracy
Which carriers cost you more than their rate.
- Invoice error rate by carrier
- Dispute frequency and resolution time
- Accessorial application patterns
- Rate adherence against contract
Network review
Where capacity and cost are concentrated.
- Lane coverage and carrier redundancy
- Capacity concentration risk
- Load and equipment utilisation
- Empty mile and deadhead exposure
Reporting
A cadence, not a dashboard nobody opens.
Reporting arrives monthly, with a deeper review each quarter ahead of carrier discussions. Format and cadence are set to match your own reporting cycle — the point is that someone has read it before it reaches you, and flagged what changed.
We work from exports or direct system access, whichever you prefer. No new data capture, no change to how your operations team records anything.
By sector
What is worth measuring varies.
Each of these covers the wider back office scope for that segment.
Trucking Companies
Cost per mile by unit and lane, deadhead exposure, driver turnover.
3PL Providers
Client and SKU-level profitability, cost to serve, chargeback trends.
Freight Forwarders
Trade lane profitability, transit variance, port delay exposure.
NVOCC Operators
Container utilisation, detention exposure, co-loader performance.
Freight Payment Companies
Spend visibility by client, error rate trends, carrier benchmarking.
Custom House Brokers
Duty spend by importer, classification consistency, clearance cycle time.
Platform expertise
We pull from the systems you already run.
Plus carrier portals and EDI feeds. No new platform, no migration, no change to how your team records anything.
Common questions
Freight data analytics, answered.
What is freight data analytics outsourcing?
A dedicated external team takes the shipment, invoice and carrier data already sitting in your TMS and ERP, cleans and consolidates it, and produces recurring analysis on freight spend by lane, carrier performance, accessorial trends and mode efficiency.
What data do you need from us?
Shipment records, carrier invoices, rate agreements and delivery outcomes — all of which already exist in your systems. We work with exports or direct access, whichever you prefer. No new data capture is required.
What does a carrier scorecard include?
On-time pickup and delivery rates, transit time variance against commitment, billing accuracy and dispute frequency, claim ratio, and tender acceptance. Scored consistently across carriers so the comparison holds up in a rate negotiation.
How is this different from the reporting in our TMS?
TMS reporting tells you what happened. Analysis tells you what it means — which lanes drifted above benchmark, which accessorial is quietly growing, which carrier's billing accuracy has slipped since the contract was signed. It needs someone looking at it, not just a dashboard that exists.
Can this support rate negotiations?
That is one of its main uses. Going into a renewal with lane-level cost history, benchmark comparison and a documented performance record changes the conversation from opinion to evidence.
How often is analysis delivered?
Usually monthly, with a deeper quarterly review ahead of carrier discussions. Cadence and format are set to match your own reporting cycle rather than ours.
Carrier renewal coming up without the numbers to argue with?
Tell us what you are trying to understand about your freight spend and we will tell you honestly whether we are the right fit — including if we are not.